Any size business can struggle to find the right phone system to meet their changing needs! HCI is dedicated to ensuring we find the right system for you! The first step is understanding the basics of phone systems and deciding what works best for you! Check out our breakdown:
These phone systems run on a physical box (“brain”) located at the company’s office, and is connected by wires to each individual phone. These devices are dependent on the number of users and the number of outside lines required to make outbound calls. They also require multiple cards depending on the number of users and telephone lines used. Companies with multiple locations also need multiple “brain boxes”. If the company grows after the initial purchase, a Technician has to manually upgrade the hardware to add new users.
A cloud-based telephony solution or “hosted” phone system uses the internet to connect the extensions in your network. With cloud-based telephony, you would pay for the phones, as well as any training you might need, and a monthly rental fee for the hosted system. Cloud telephone systems offer a great deal of flexibility. You can scale your services up and down according to seasonal needs and fluctuations in your industry, there’s no need to worry about things like paying for maintenance over time and updates can be remotely delivered to your system without any engineers visiting your site.
HCI specializes in providing businesses with exceptional and reliable voice and data services. Every HCI product, especially Line Plus, is backed by our full commitment to providing outstanding customer service and support and the best available network quality. We are dedicated to complete customer satisfaction!