Telecommunications Technician
GENERAL FUNCTION:
The Telecommunications Technician ensures high quality installation, maintenance, and operation/performance of telecommunications systems. The Telecommunications Technician has responsibility for installing, maintaining, and servicing a variety of telephone equipment, installing voice and data communication circuits, security cameras, panic systems, door access, and cabling. The Telecommunications Technician is responsible for organizing and completing the technical day-to-day operations assigned through work orders and servicing trouble calls.
MINIMUM ACCEPTABLE QUALIFICATIONS:
Education: A high school diploma or the equivalent is required.
Experience: For those with a high school diploma or the equivalent, at least two-four years of experience with an in-depth knowledge of installation and maintenance of telecommunications equipment, cabling, and installation is required.
Skills: Communication system analysis, troubleshooting, and repairs skills are required. Knowledge of the theories and techniques involved in the implementation and maintenance of private and public telecommunications networks and telecommunications equipment operation and use is required. The ability to use and operate a personal computer, basic cable tester, and other tools and equipment used in the installation, maintenance, and operation of telecommunications systems is required. Effective oral and written communication and interpersonal skills are required. The ability to interact with all levels of management and co-workers is required. Must be familiar with twisted pair, fiber, and coax installation methods and color coding conventions.The ability to demonstrate initiative and work and solve technical problems independently and as part of a team are required. The ability to handle multiple tasks concurrently, prioritizing and accurately completing them on time in a potentially stressful environment is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: The position requires climbing ladders, lifting materials, working in tunnels, manholes, ceilings, etc. and regular use of small hand tools and test equipment. Must be able to work in noisy switch rooms, hot, moist, and dirty tunnels and manholes, and environments that are cold, windy, and undesirable for long-term exposure. The position requires work in various locations, such as construction areas, buildings, etc., and in close quarters in tunnels and cross connect rooms. Regular sustained mental concentration and considerable physical effort is required. A high degree of fine finger and hand dexterity is required.